Welcome to Pelliarts. By accessing or purchasing from our website, you agree to the terms outlined below. These terms are intended to ensure clarity, fairness, and a positive experience for all clients.
Website Use
By using this website, you agree to use it lawfully and in a manner that does not disrupt or interfere with the operation of the site or the experience of other users.
Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time without notice.
Product Descriptions & Natural Materials
We make every effort to accurately present our products through photography and descriptions. Due to the natural characteristics of fur and leather, variations in tone, texture, grain, and pattern are expected and form part of each garment’s individuality. Such variations are not considered defects.
Pricing & Payment
All prices are displayed in the applicable currency at checkout and are subject to change without notice. Payments are securely processed through third-party providers including Square.
Shipping
Shipping timelines are estimates provided by carriers and may vary depending on destination or external circumstances. Once an order has been transferred to the carrier, delivery delays are outside our control.
Returns & Exchanges
Returns and exchanges are handled in accordance with our Returns & Exchanges policy. Please review that page for eligibility requirements and procedures.
Retailer Exclusive Products
Certain products may be designated as retailer-exclusive and may not be available for direct purchase through our website. Availability and purchasing options for these items may vary.
Care Responsibility
Proper care is essential to maintain fur and leather garments. Damage resulting from improper storage, exposure to excessive heat, moisture, or misuse is not considered a manufacturing defect.
Appointments & Workshop Visits
Visits to our workshop or showroom may require appointment scheduling. We reserve the right to adjust availability as needed to maintain operational workflow.
Limitation of Liability
To the fullest extent permitted by law, Pelliarts shall not be liable for indirect or consequential damages arising from the use of our products or website.
Changes To Terms
We reserve the right to update these terms periodically. Continued use of the website constitutes acceptance of any updates.
Contact
If you have questions regarding these terms, please contact us through our Contact page.
Photography & Colour Representation
We strive to present products as accurately as possible through photography and descriptions. Variations may occur due to lighting conditions, screen settings, and natural material characteristics. Slight differences between images and the finished garment do not constitute defects.
Handcrafted Garments
Many of our garments involve hand-finishing and natural materials. Minor variations in stitching, texture, grain, or finish are inherent to handcrafted production and contribute to the individuality of each piece.
Wear, Storage & Environmental Exposure
Natural materials require proper care and storage. Exposure to excessive heat, direct sunlight, moisture, chemicals, or improper storage conditions may result in changes to appearance or performance. Such conditions are outside our control and are not considered manufacturing defects.
Order Review & Cancellation
We reserve the right to review and cancel orders where fraud prevention, payment verification, or availability concerns arise. Customers will be notified and refunded where applicable.
