Last updated: September 23, 2026
We collect personal information that you provide directly to us, such as your name, billing address, shipping address, email address, phone number, account details, order information, and any information you submit through forms, customer service requests, or reviews.
We may also automatically collect certain technical information, including IP address, browser type, device information, and cookie-related data used for website functionality, security, analytics, performance, payment processing, and fraud prevention.
Privacy inquiries: info@pelliarts.com
Pelliarts MFG. & Trading LTD. is a Canadian family-operated manufacturer specializing in handcrafted apparel and accessories using natural materials, including fine fabrics, fur and leather.
Our website address is:
Our business contact information is:
Pelliarts MFG. & Trading LTD.
955 Wilson Avenue, Unit 5
Toronto, ON M3K 2A8
Canada
Email: info@pelliarts.com
Phone: 416-638-0725
Privacy Officer
Pelliarts MFG. & Trading LTD.
Email: info@pelliarts.com
We use cookies and similar technologies to support the operation of our website, including maintaining login sessions, remembering user preferences, preserving cart contents, improving website performance, and supporting security and fraud prevention.
We may also use cookies or similar technologies to better understand how visitors use our website and to support marketing, advertising, or retargeting activities where permitted by law and where you have provided any required consent.
If you choose to create an account, subscribe to communications, or otherwise opt in, we may use your information to send you promotional messages or updates about our products, services, and offers. You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
Payment providers may also use cookies, device information, or similar technologies as necessary to process payments, maintain payment security, authenticate transactions, and detect or prevent fraudulent activity.
You can adjust your browser settings to refuse or manage cookies, although doing so may affect certain website features.
We may use the personal information we collect to:
Website Hosting, Performance, and Service Providers
We use third-party service providers to help operate our website and business. These may include Rocket.net for website hosting and related infrastructure, Cloudflare for website security, content delivery, performance, and related network services, WP Rocket for website performance optimization and caching, and Bunny.net for content delivery, performance, and related website services.
We also use WooPayments, provided through WooCommerce and supported by its payment partner Stripe, for online payment processing, fraud prevention, and related transaction services. PayPal may also be used for online payment processing when selected by the customer. Square may be used for in-person or showroom payment processing where applicable.
We may also work with shipping and delivery providers, email, marketing, analytics and communications providers, spam detection and website security providers, and other service providers who help us operate our website, communicate with customers, process transactions, or fulfill orders.
These service providers may process, store, or access personal information as necessary to perform services on our behalf or provide their services in connection with your transaction.
Payments
Payments made through our website may be processed using WooPayments, a payment service provided through WooCommerce and supported by its payment partner Stripe, or through PayPal when selected by the customer.
When you make a payment, certain personal, technical, and transaction information may be provided to WooCommerce, Stripe, PayPal, and other applicable payment-service providers as necessary to process the transaction, verify payment information, authenticate payments, prevent fraud, provide payment functionality, handle refunds or disputes, and comply with applicable legal and regulatory requirements.
This information may include your name, email address, billing address, shipping address, phone number, order information, transaction amount and currency, payment method information, IP address, device or browser information, payment or transaction identifiers, and information used for fraud detection and payment security.
Payment card details are collected and processed through secure payment infrastructure provided by our payment-service providers. Pelliarts does not store full credit card numbers or card security codes on its own servers.
For purchases made in person at our showroom or through other in-person sales channels, payments may be processed using Square.
Payment providers maintain their own privacy policies, terms, security practices, and data-processing practices. Information provided to these services may be processed or stored in Canada, the United States, or other jurisdictions in which those service providers operate.
Who We Share Your Data With
We share personal information only as reasonably necessary to operate our website, fulfill orders, process transactions, provide services, comply with legal obligations, protect our rights, or prevent fraud and abuse.
This may include sharing information with payment processors and payment-service providers, including WooPayments, WooCommerce, Stripe, PayPal, and Square where applicable, as well as website hosting and infrastructure providers, content delivery and performance providers, shipping and delivery providers, email or marketing service providers, analytics providers, spam detection and security providers, professional advisors where reasonably necessary, and government, regulatory, tax, payment-network, or law enforcement authorities where required or permitted by law.
If you request a password reset, your IP address may be included in the reset email for security purposes.
Visitor comments may be checked through automated spam detection services, including Akismet Anti-Spam.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.
These measures may include restricted administrative access, password protections, secure service providers, encryption in transit where available, fraud-prevention measures, and payment processing through established third-party payment processors.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, for legitimate business purposes, and as required or permitted by applicable law.
For example:
Where required by law, we rely on your consent to collect, use, or disclose personal information.
In some cases, your consent may be implied by your interactions with us, such as when you place an order, make a payment, create an account, or provide information necessary to fulfill a request.
You may withdraw consent to certain uses of your personal information, including marketing communications, subject to legal, contractual, payment-processing, fraud-prevention, or operational restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain products, services, features, transactions, or account functions.
To make a request relating to your personal information or to withdraw consent where applicable, please contact us at info@pelliarts.com.
Our website is intended for a general audience and is not directed specifically to children.
We do not knowingly collect personal information directly from children in a manner requiring parental consent under applicable law.
If you believe that a child has provided us with personal information improperly, please contact us and we will review the matter.
Your personal information may be processed, stored, or accessed in Canada or in other jurisdictions where our third-party service providers operate, including the United States or other countries.
This includes information processed by website infrastructure providers, payment processors, shipping providers, analytics providers, and other service providers.
As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, regulatory authorities, or other authorized authorities under lawful process in those locations.
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, payment providers, services, or legal requirements.
Updates will be posted on this page with a revised “Last updated” date.
Where required by applicable law, we will provide additional notice or obtain consent for material changes to how personal information is collected, used, or disclosed.
If you have an account on this site or have provided personal information to us, you may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations and retention requirements.
Certain information may need to be retained for legal, tax, accounting, payment-processing, fraud-prevention, dispute-resolution, or other legitimate purposes.
If you have questions, concerns, or complaints about our privacy practices, please contact us at:
If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or your applicable privacy regulator.
For privacy questions, access or correction requests, complaints, withdrawal-of-consent requests, or other requests regarding your personal information, please contact our Privacy Officer at:
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