Complimentary Shipping on Orders $100+
Complimentary Shipping on Orders $100+
Privacy Policy
Last updated: April 16, 2026
We collect personal information that you provide directly to us, such as your name, billing address, shipping address, email address, phone number, account details, order information, and any information you submit through forms, customer service requests, or reviews. We may also automatically collect certain technical information, including IP address, browser type, device information, and cookie-related data used for website functionality, security, analytics, and performance.
Privacy inquiries: info@pelliarts.com
Pelliarts MFG. & Trading LTD. is a Canadian family-operated manufacturer specializing in fur and leather garments. Our website address is https://pelliarts.com.
Our business contact information is:
Pelliarts MFG. & Trading LTD.
955 Wilson Avenue, Unit 4
Toronto, ON M3K 2A8
Canada
Email: info@pelliarts.com
We use cookies and similar technologies to support the operation of our website, including maintaining login sessions, remembering user preferences, preserving cart contents, improving website performance, and supporting security and fraud prevention.
We may also use cookies or similar technologies to better understand how visitors use our website and to support marketing, advertising, or retargeting activities where permitted by law and where you have provided any required consent.
If you choose to create an account, subscribe to communications, or otherwise opt in, we may use your information to send you promotional messages or updates about our products, services, and offers. You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
You can adjust your browser settings to refuse or manage cookies, although doing so may affect certain website features.
We may use the personal information we collect to:
process and fulfill orders;
provide customer service and respond to inquiries;
communicate with you about your order, account, or requests;
maintain and improve our website, products, and services;
detect, prevent, and investigate fraud, abuse, security incidents, or other prohibited activity;
enforce our policies, terms, and legal rights;
comply with legal, regulatory, tax, and accounting obligations; and
send marketing or promotional communications where you have opted in or where otherwise permitted by law.
We use third-party service providers to help operate our website and business. These may include, for example:
WPX for website hosting and related infrastructure;
WP Rocket for website performance optimization and caching;
Bunny.net for content delivery, performance, and related website services;
Square for payment processing and related transaction services;
shipping and delivery providers;
spam detection and website security providers; and
other service providers who help us operate our website, communicate with customers, or fulfill orders.
These service providers may process, store, or access personal information as necessary to perform services on our behalf.
Payments on our website are securely processed through third-party payment providers, including Square. When processing payments, certain information such as billing details, order details, and transaction amounts may be shared with these providers solely for the purpose of completing transactions, fraud prevention, security, and related payment services.
We do not store full credit card information on our servers.
Please note that third-party payment providers and other service providers maintain their own privacy policies, terms, and practices. We are not responsible for the independent privacy, security, or data handling practices of third parties. By using services provided by third parties in connection with our website, you may also become subject to their terms, conditions, and privacy policies, and you are responsible for reviewing those materials where applicable.
We share personal information only as reasonably necessary to operate our website, fulfill orders, provide services, comply with legal obligations, protect our rights, or prevent fraud and abuse.
This may include sharing information with:
payment processors;
website hosting and infrastructure providers;
content delivery and performance providers;
shipping and delivery providers;
email or marketing service providers;
spam detection and security providers;
professional advisors where reasonably necessary; and
government, regulatory, or law enforcement authorities where required or permitted by law.
If you request a password reset, your IP address may be included in the reset email for security purposes.
Visitor comments may be checked through automated spam detection services, including Akismet Anti-Spam.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.
These measures may include restricted administrative access, password protections, secure service providers, encryption in transit where available, and payment processing through established third-party processors.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, for legitimate business purposes, and as required or permitted by applicable law.
For example:
order and transaction information may be retained for accounting, tax, legal, and operational purposes, which may be up to seven (7) years or longer where reasonably necessary or legally required;
customer service communications may be retained as needed for recordkeeping and support purposes;
account information may be retained while an account remains active and for a reasonable period afterward;
comments and reviews may be retained indefinitely.
We reserve the right, subject to applicable law, to suspend, restrict, delete, refuse service to, or terminate accounts or access where we consider it reasonably necessary for business, operational, security, legal, or abuse-prevention purposes, including suspected misuse of promotions, repeated abusive conduct, fraud concerns, excessive returns, or other violations of our policies or terms.
Where required by law, we rely on your consent to collect, use, or disclose personal information. In some cases, your consent may be implied by your interactions with us, such as when you place an order or provide information necessary to fulfill a request.
You may withdraw consent to certain uses of your personal information, including marketing communications, subject to legal, contractual, or operational restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain products, services, features, or account functions.
To make a request relating to your personal information or to withdraw consent where applicable, please contact us at info@pelliarts.com.
Our website is intended for a general audience and is not directed specifically to children. We do not knowingly collect personal information directly from children in a manner requiring parental consent under applicable law. If you believe that a child has provided us with personal information improperly, please contact us and we will review the matter.
Your personal information may be processed, stored, or accessed in Canada or in other jurisdictions where our third-party service providers operate, including the United States or other countries.
As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities under lawful process in those locations.
We may update or modify this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or for other operational reasons.
Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy to the extent permitted by law.
If you have an account on this site or have provided personal information to us, you may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations.
If you have questions, concerns, or complaints about our privacy practices, please contact us at:
If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or your applicable privacy regulator.